Facility Management
Plan, organize and seamlessly manage your facility operations, programs and activities
Streamline, automate and promote your facility, activities and membership management with one integrated solution.
Facility Reservations
- Administer facility restrictions and capacities easily
- Real-time access prevents double bookings
- Manage equipment check-in/check-out
- Set reservation periods and hours of availability
Program Reservations
- Provide convenient online tool for booking reservations
- Automate integration of activity and facility transactions
- Track reservations, payments and refunds
Membership Management
- Create various membership levels with access privileges
- Create photo identification membership cards or passes
- Instantly verify each scanned card with onscreen viewing of member info
- Online access to “My Account” feature allows members to update individual and family profiles
Data Management and Reporting
- Centrally maintain and track membership and customer data for individuals and families
- View past receipts, usage patterns and answers provided to customize registration forms
- Variety of automated reports with “point and click” availability
- Review booking details, event information and attendance numbers
Program & Event Promotion
- Automatically segment customers into targeted ‘demographic lists’
- Assign ‘interest lists’ to activities to track customer preferences
- Generate customer lists and print labels for targeted direct mail campaigns
- Send personalized text or HTML emails with links to encourage activity participation
- Export specific activity information including times, descriptions and pricing to create brochures, newsletters or schedules.
Benefits
-
Management
- Improve resource management
- Increase utilization rates
- Improve fiscal and operational management
-
Staff
- Identify suitable resources quickly
- View calendars for availability
- Eliminate double bookings and overlap
-
Customer
- Quicker reservation confirmation
- Print or email options for receipts
- Online access to facility/activity reservations