Online Registration
With years of proven knowledge and success, Active’s online registration service has set the industry standard. We can help save you valuable time and money, grow your event, and provide your registrants with the convenience and peace of mind they deserve.
How Online Registration with Active Works
- Participants can visit your website, register, and pay online by credit card 24 hours a day.
- Your customizable online registration form gathers all participant data error-free.
- Registration and payment information is processed immediately, and an e-mail confirmation receipt is automatically sent.
- All data is stored in your Active Registration Center, where you can search and sort registrations, print participant lists, download data, and access your complete financial reports at any time.
- Every two weeks, a check will be sent to you for the registration fees collected over that period.
- You will be assigned an account manager to assist you throughout the entire process.
- Active provides a team of dedicated customer support professionals who will respond to phone or e-mail inquiries from your participants, free of charge.
Financials & Fee Structure
There are no set up fees and no hidden costs. The only cost associated with the service is a small processing fee for each registration. You may structure the processing fee in one of three ways to meet your needs.
- Pass on the fee: The registrant will pay the regular registration fee as well as the processing fee in exchange for the convenience of online registration.
- Build in the fee: You decide to absorb the cost of the processing fee so both online and offline registrants pay the same amount.
- Split the fee: You may elect to absorb a portion of the processing fees and pass on a nominal amount.
| Registration Fee |
Processing Fee |
| $0 – 150.00 |
6.5% plus $1.00 |
| $150.01 - $500.00 |
3.5% plus $5.50 |
| $500.01 and up |
2.5% plus $10.50 |
$3.00 minimum fee per registration
Privacy Policy and Internet Safeguards
- Active adheres to one of the most stringent privacy policies and will not share participant data or account information with third parties.
- The Active system uses SSL encryption technology issued by VeriSign to protect all payment information.
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Solutions
Client Testimonials
Active saved us time and money and allowed us to outsource more responsibility to our timing company. The service provides immediate access to the statistics and information I need to manage registration and sponsorship, and when contact with a real person is needed, they are there.
Active reaches our target audience and is a significant contributor to our being the largest international distance triathlon in Wisconsin.
Jeff Grady
Event Director
Elkhart Lake International Triathlon